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Thoughts, musings, outbursts and revelations of Cornelius J. van Dyk - Microsoft MVP: Windows SharePoint Services
Updating the iPhone software from version 2.0 to version 2.0.1

As you may know, Apple released an updated firmware for the iPhone which is supposed to fix some of the annoyances people have been encountering. Updating your iPhone firmware is relatively straight forward… For starters, you will of course need to synch with a PC or Mac that has iTunes installed. I have a PC so my screen shots are from that. Here are the steps:

  1. Begin by synching your iPhone with iTunes through its USB connection cable. The Summary page should show your software version as 2.0.

 

 

  1. On the Summary tab, iTunes should show that a new version (2.0.1 in this case) is available.
  2. Click the Update button to commence your update.
  3. You'll get a "here's what we're going to do" info dialog popup.
  4. Click the Next button to continue.

 

 

  1. Time for the License Agreement popup. A nice feature is that you can Save the agreement text and then run it through something like EULAlizer if you're paranoid.
  2. Click the Agree button when you're ready to continue.

 

 

  1. iTunes will now show that it's downloading the update.

 

 

  1. The Downloads section in iTunes will also reflect this.

 

 

  1. If you click on the Downloads menu, you can see the status of your download.

 

 

  1. The size of the download is just under 250 MB.

 

  1. Once the software is downloaded, a dialog window will popup noting that it's preparing for the update.

 

 

  1. At this point, iTunes will reboot your iPhone.
  2. Your iPhone will remain on the Apple logo boot screen and the spinning circle busy indicator will show up for the duration of the update.
  3. Back on iTunes, the dialog will change to state that the iPhone software is being updated. What's actually happening is that iTunes is busy copying the install package to the iPhone.

 

 

  1. Once the install package was copied to the iPhone, the dialog will change to state that it's Verifying the updated software. It's now making sure the install package copied correctly to the iPhone.

     

     

     

     

  2. Finally, the dialog will change to state that it's updating the iPhone firmware. At this point, the actual installation/update is taking place.

     

     

     

     

  3. Once the firmware update has been completed, a 15 second countdown window will appear in iTunes noting that it's about to restart your iPhone.

     

     

     

     

  4. Now that window told you to leave your iPhone connected, but that didn't work for me. Instead, iTunes returned an error message stating that an invalid response was received from my iPhone. I had a moment of panic wondering if the updated had "bricked" my phone, but then decided to disconnect my phone and let it startup and then reconnect it.
    1. If you get this error dialog, disconnect your iPhone from its USB cable.

       

       

       

       

    2. Allow your phone to boot normally. If it does not boot, force a reboot by holding down the Home and Sleep buttons together.
    3. Once your phone has booted normally, reconnect it to iTunes via the USB cable.
    4. iTunes should now recognize it and commence with another backup.

       

       

       

       

  5. If you look at the About screen shots on the iPhone below, comparing the Before and After situation, you should notice that the Version number was updated, but also that the Modem Firmware was also upgraded. Hopefully that means that some of the connectivity problems people have been experiencing, will now be resolved.

     

     

 

And that's all there is to upgrading your iPhone firmware. The entire process only takes about 20 minutes.

Later
C

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Entering a new Contact on the iPhone 3G

OK, so the first thing I was impressed with on the iPhone 3G is the interface for entering a new contact. The iPhone has the ability to take a screen print by pressing the Home and Sleep buttons together so I was able to take some screen shots to show the experience... so here goes…

We start with the Home screen on my 3G. Start the process of adding a new Contact by simply touching the Contact icon.

Annoyance #1: The Contacts list takes some time to come up and become usable. It can be a little annoying and hopefully will be fixed in a future update.

Simply touch the + icon in the top right of the Contacts list to start adding a new Contact.

Touch the First Last space on the screen to start adding the First Name, Last Name and Company Name to the Contact record.

Coolness Feature #1: Intuitive use of Uppercase.

When you get to the screen, the Uppercase key is automatically selected so that you start typing with an uppercase character for the First Name. On my Tilt, this usually required me to touch the Shift key in order to create an uppercase character. Start by entering the First Name.

Let's assume the contact has a middle initial or second name. Touching the Space key again automatically sets the Uppercase key to active. This is a continuation of Coolness Feature #1 which extends to each name.

Once the First Name is done, simply touch the Return icon to jump to the Last Name field. Again, the Uppercase key is set to active so you don't have to do anything to start the Last Name with an uppercase other than simply start typing.

Now you started typing the Last Name and suppose you typed the wrong key? Notice that the Uppercase key has already been turned off for the 2nd character in the name. Delete the first character by simply touching the Backspace key.

Coolness Feature #2: Intuitive use of Uppercase on Undo operations.

Backspacing the uppercase character reactivates the Uppercase key so that when you start typing again, it will be with an uppercase character. On my Tilt, I would have to manually press the Shift key again to get an uppercase character.

Simply touch the Save icon to save the Name details and return to the previous screen.

Now we need to add a Phone Number so touch the "Add new Phone" space to activate that screen.

Coolness Feature #3: Intuitive use of Keys vs. Numbers.

As you can see, the screen opens ready to enter a phone number. Simply enter the number. Another nice feature is the ability to add a Pause to the number.

Coolness Feature #4: Intuitive Phone Types.

The Phone Type defaults to Mobile. When you entered a 2nd phone number, the type defaults to Home and on the 3rd number, it will default to Office. This helps in entering data very quickly and efficiently. I would personally prefer that Office be 2nd in the list to reflect a business use rather than a personal use.

To change the phone type, simply touch the Type space to activate the selection screen.

To make your selection, simply touch the type of phone number you're entering. The screen will automatically close and return to the previous screen. Touching the Save icon will save the phone number and return you to the previous screen.

Now to add an Email Address, simply touch the "Add new Email" area on the screen.

Coolness Feature #5: Intuitive use of Special Characters.

When you get to the Email screen, you will notice a couple of things:

  • The Uppercase key is NOT active so the email will be in all lowercase letters.
  • There is an "@" sign key on the screen.
  • There is a "." Sign key on the screen.

Since periods and @ signs are used in email addresses, it makes sense to have those on the screen so you don't have to switch to an different keyboard to complete the address. On my Tilt, I would have to switch to the numeric keyboard to get an @ sign.

Enter the email address and touch the Save key to save the address and return to the previous screen.

To add a web page to the Contact record, simply touch the "Add new URL" area on the record screen.

In a continuation of Coolness Feature #5, you will notice the following:

  • The Uppercase key is NOT active.
  • There is a "." key on the screen.
  • There is a "/" key on the screen.
  • There is a ".com" key on the screen.

Since web addresses does not contain @ signs, but do use a lot of periods (.) and forward slashes (/), these keys are on screen. The .com key makes entering .com addresses even faster.

Enter the web address and touch the Save icon to save the URL and return to the previous screen.

Now we need to add an Address to the Contact record. Simply touch the "Add new Address" area on the Contact screen to begin adding an address.

Annoyance #2: Street field should start with a Numeric keyboard rather than an Alphabetical one.

Since the majority of addresses start with a number anyway, it would make logical sense to me that this screen should start with the numeric keypad for the Street rather than the alphabetical one. Of course, my Tilt never did this either, but I'm spoiled by the well thought through interface that Apple has provided so this little oversight really stands out. Let's hope they fix that in a patch of the firmware.

In order to begin adding the Street address, you will need to switch to the numeric keyboard by touching the number icon.

Now you can enter the numbers for the Street address.

Coolness Feature #6: Intuitive switching of keyboards.

After entering the numbers, notice how the numeric keyboard is on screen. Now watch what happens when you touch the Space key.

Touching the Space key, adds the space, switches the keyboard from numeric to alphabetical AND activates the uppercase key! Very intuitive.

Enter the rest of the address and note how the uppercase key activates for new words. When done with a field, simply touch the Return key to jump to the next field.

Enter the City and touch Return.

As with all the other fields, when you first get to the State field, the uppercase key is activated. Enter the first character of the state.

Now notice how the uppercase key REMAINS active because state codes in the US are all uppercase. Actually, what is really cool is that the 3G has a custom layout for other countries as well. You can experiment with these by simply changing the country value. Enter the rest of your state code.

Touch Return to jump to the Zip field and watch what happens to the keyboard.

You guessed it! #6 again! Since zip codes in the US are all numeric, the keyboard automatically switches from alphabetical to numeric.

Enter your zip code and touch Save to save the address and return to the previous screen.

The Contact record will now look something like this.

Let's add a photo to the Contact record. At the top, simply touch the "Add Photo" space in the record to start the process.

You are presented with the choice of either selecting an existing photo from your phone's photo roll or the photo gallery or alternatively, take a new photo. Let's assume you're taking a new photo. Touch "Take Photo".

The camera is activated. Simply focus on your subject and touch the green camera button to take the picture.

Annoyance #3: There is a lag between touching the button and the photo being taken.

I experienced the same annoying thing on my Tilt so I can't really say this is a problem, but I do wish it didn't happen. I will say that the lag on the iPhone seems to be slightly less than that of the Tilt. Focus is also automatic and much faster than on the Tilt.

Once you've taken your photo, you can shift it around to center it simply by dragging it around. If you're not happy with the photo, simply touch Retake to try again. If you are happy, touch Set Photo to save the picture to the Contact record.

Now that all information is recorded, simply touch the Save icon to save the Contact record.

Annoyance #4: Replying to an incoming text message destroys the Contact record.

I happened to stumble upon this one when someone sent me a text message as I was entering information. If you have NOT saved your contact record, and a text message arrives, the phone will display the text message OVER the contact record. You can read the message, but do NOT choose to reply to it. If you do, your contact record will lose all the information you entered thus far.

I believe this is due to Apple's application model that requires apps to completely quit and doesn't allow anything to run in the background (other than certain Apple apps of course). I wouldn't have them change the model at all because it helps provide a stable platform for the phone, but it is something to be aware of when you're entering contacts.

It is easy to work around this by simply saving the record and then touching Edit again to continue entering more data. The old saying "Save early, save often" is applicable in this particular case. ;-)

Nonetheless, as long as you're aware of it, it shouldn't be a big deal. In fact, the entire process of entering Contact data is so pleasant and intuitive that the annoyances hardly detract from the experience.

So you may be wondering, how do I delete a Contact record? For that you will need to go back into Edit mode for the record. Begin by touching the Edit icon in the top right of the record.

Now scroll all the way to the bottom of the Contact record. You will notice a BIG "Delete Contact" button. Touch the button to delete the contact record.

The phone will ask you to confirm the deletion. Touch "Delete Contact" again to delete the record.

 

So that was my first impressions with the iPhone. I've had many more, but the experience of adding Contacts was just such a pleasant surprise that I had to blog it! The intuitive cool features I mentioned in this article shows up all over the interface and makes working with the phone a pleasure.

Later
C

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What a WONDERFUL 20th Anniversary gift EA Sports is giving us…

OK, I have to get this off my chest…

WHAT A CROCK OF …!!!

EA Sports, in all their glorious wisdom has decided to drop, that's right, DROP support for Madden NFL on the PC platform! Never mind that they built their empire on the backs of PC gamers. Never mind that we carried them through some years back when other PC Football games emerged to challenge Madden. Never mind that EA has an EXCLUSIVE license from the NFL to use its logos and player names etc. Never mind that we're now left without any game options on the PC platform. What a crock!

Thank you very much EA Sports. Thank you and goodbye. I'm boycotting your Madden series now. If you're not going to support my PC platform, I won't support you either. I know I'm a lone voice and you probably don't even care but I'm disgusted that you would do this.

I'm just wondering… what does John Madden think about all this?

I've played Madden since the 99 version and yes, I've only spent 9 of the 19 season following the game, but now 2008 is my final version. I spent many, many, MANY hours playing Madden. Oh well… now I'll have a LOT more time for other things…

Later
C

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1988
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1991
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1995
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1998
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1998
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1999
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2003
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2005
Microsoft MVP - Windows SharePoint ServicesUse SHIFT+ENTER to open the menu (new window).
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2006
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