6/18/2007
OK, this one has several pieces out there in the blogosphere and some more on the newsgroups, but I've not seen a comprehensive post that clearly stipulates why the problem occurs and how to fix it.
Why?
OK, so first the why. Why does IE (both 6 and 7) crash when I try to open an Office document (Word, Excel, PowerPoint etc.) on SharePoint (WSS or MOSS)?
When you try to use the "Edit in Microsoft…" option for a document it always blows up.
Sometimes this is also seen when you just simply click on the document which would then open in browse mode.
Either way, instead of seeing this:
Friendly little warning, you see this:
Ugly "The exception unknown software exception (0xc06d007f) occurred in the application at location 0x7c812a5b." error message.
When you click the "OK" button, you get another error message, the "The instruction at "0x30cb05e4" referenced memory at "0x00000000". The memory could not be "written." error.
Well the problem started when you installed a brand new shiny Office 2007 application. In my case, I was working on migrating us to MOSS 2007 from SPS 2003 and installed SharePoint Designer 2007… and that was enough to break my system.
The underlying problem occurs in the OWSSUPP.DLL file located in the C:\Program Files\Microsoft Office\Office12 folder.
After much research and debug tracing with Joe on a Microsoft Premier Support ticket I had opened for this, we discovered that OWSSUPP.DLL actually calls, down the line, the NAME.DLL which, installed with Office 2007 apps, are incompatible.
Anyway, to make a long story short, reverting back to the old version of OWSSUPP.DLL will solve the problem.
How?
OK, so here's how you fix it. NOTE: This fix will only work until you install another Office 2007 component at which point you will need to redo these steps again.
- Open Windows Explorer and navigate to C:\Program Files\Microsoft Office\Office12.
-
Locate the OWSSUPP.DLL file and rename it to OWSSUPP.DLL.OLD.
- Now navigate to the C:\Program Files\Microsoft Office\Office11 folder.
-
Locate the OWSSUPP.DLL file and copy it.
- Now navigate back to the C:\Program Files\Microsoft Office\Office12 folder.
- Paste the OWSSUPP.DLL file from the Office11 folder to here, the Office12 folder.
- Open a command prompt window with Start/Run/cmd.
- Chance directory to the Office12 folder with CD "Program Files\Microsoft Office\Office12".
-
Now using REGSVR32 OWSSUPP.DLL re-register the DLL file.
-
Now here's where the trick come in. You will receive an error message like this:
- Pay the error no heed. The registration worked. Go back and attempt to edit your Office document on SharePoint. It should work without any problems.
Later
C
Kick it Fave it Digg it Reddit Del.icio.us 1/1/2007
If you, like myself and millions out there, couldn't wait for Office 2007 and installed the beta bits as soon as they became available, then you too will be facing an "upgrade" shortly as the beta bits expire early next year.
I discussed my erroneous assumption that I'll be able to upgrade my Office 2007 Professional Plus 2007 Beta 2 TR to the RTM bits for Office Ultimate 2007. The issue was that the RTM bits would not "upgrade" any of the beta versions. So in order to get to the new version, I had to uninstall all my beta versions. I had the Office suite as well as SharePoint Designer 2007 Beta 2 TR and Visio 2007 Beta 2 TR installed.
I began by just removing the Office suite… same error message.
Then I removed the Visio beta… same error message.
"OK fine" I thought as I uninstalled the SharePoint Designer beta as well.
Restart setup and… same error message! Say WHAT?!?!
I checked the Windows Add/Remove Programs to see if there was any beta bits left.
As you can see, Visio for Enterprise Architects is listed as well as Live Meeting 2005, but NO 2007 products.
"OK" I thought. "A reboot will fix it."
So I rebooted… restart Setup… SAME ERROR MESSAGE!!!
By this point I'm starting to run out of ideas.
After scratching around for a couple of minutes, I conclude that the Office beta products must have left registry entries behind and I'm going to have to user a registry cleaning utility to fix it.
Though I'm not afraid to make registry changes, I've always avoided tools that make mass registry changes… quite frankly, that scares me a bit.
Anyway, so I conduct a search for the term "registry cleanup tools" and find:
You'll notice that the first item listed, after the sponsored links of course, is from the Microsoft Support site and not only does it appear to be a registry cleanup tool, but it appears to be a tool that fixes previous Windows Installer problems… EXACTLY WHAT I NEED! J
I proceed to download the Windows Installer Cleanup Utility from the Microsoft Support site.
[TIP: Add this tool to your toolbox. It'll save you some day!]
Once downloaded, I installed it and fired it up and what do I see?
I took the liberty of pointing out the Live Meeting 2005 entry and the Visio for Enterprise Architects entry, the two entries that are side by side in the Add/Remove Programs screen.
As you can see, there are 4 beta tools listed.
I selected them an clicked Remove.
Then I quit the Windows Installer Cleanup Utility and restarted Office Ultimate 2007 Setup and… TADA!!! J
Finally, I was able to complete my installation.
So if you run into the same issue, get the Windows Installer Cleanup Utility! J
Later
C
12/14/2006
I was under the impression that Office 2007 RTM versions would seamlessly upgrade from the beta versions.
The upgrade path as I understood it was to be Beta 2 –> Beta 2 TR –> RTM.
When I got the Beta 2 Technical Refresh, I installed it and the upgrade was seamless.
Unfortunately, when I finally wanted to upgrade to Office Ultimate 2007, all it would not upgrade as expected and all I got was this error message:
That's NOT at all what I had expected.
Now the only thing I'm hoping is that the uninstall at least preserves all my settings so I don't have to re-customize everything all over again.
Later
C
5/28/2006
So here are the 20 features that makes OneNote 2007 ROCK! Some of these are kind of repetitive in concept so I'll boil those down to a more "main concept" post later. So without any further adieu, here are the 20 features that make it ROCK!
- Live Session Sharing - Allows geographically disparate users to whiteboard together i.e. work on the same note pages at the same time.
- Tables - The addition of tables makes it possible to highlight tabular information more precisely than before.
- Calculator - Write up any calculation and end it with an = sign. Press SPACEBAR and vuala OneNote automatically fills in the answer for you.
- Drawing Tools - OK, so this is why OneNote is so much more useful with a tablet PC than a laptop. Nobody is going to be drawing with a mouse, but a pen is an entirely different story.
- Templates - You can now turn pages into templates so if you like to customize your starting page, you can do so.
- Video Recording - On top of the audio recording that you were able to do before, you can now also record video. The indexed notes mean you can simply select a note you took during the recording to jump directly to the location in the video/audio file.
- Drag & Drop Page Organization - Easily rearrange your pages by simply dragging them from their current location and dropping them where you want them to be.
- Hyperlinks - Link to any URL.
- Encryption - Tab sections can be assigned password which then encrypts the content using 3DES for security.
- Multi Computer Sync - Edit the same workbook from multiple computers and OneNote will sync when it's connected.
- Mobile - Now support for mobile devices.
- Quick Side Notes - Instead of launching OneNote, the system tray icon now launches a quick note window. The quick notes are collected in a grouping in OneNote.
- Web to OneNote - Using Tools/Send to OneNote in IE you can send entire web pages, even just the selected text to a OneNote Quick Note.
- OCR - Using any image that you past into a note, right click the image and select "Copy Text from Image". The clipboard now contains the text and it can be pasted anywhere.
- OneNote Printer - A special printer is added to your printer list that enables you to print anything directly to OneNote. Once in OneNote, you can annotate and edit over the top of the printout.
- Send to Word - OneNote content can be sent to Word.
- PowerPoint Integration - You can insert PowerPoint slides into OneNote and annotate over the top.
- Excel Integration - The addition of tables allows you to copy any table from Excel and past it to OneNote.
- File Attachments - Any files can be attached and edited from a page.
- Lasso - This is kind of a free hand selection tool. It allows you to select ink content and move it around the page.
Later
C
|
|
|
|
|